What Do I Do If My HomeFi LTE Router Isn’t Getting A Strong Signal?Updated 2 years ago

Watch our video guide on what to do to improve your router's signal:

1. Restart the device. This can be done by holding down the reset button located on the front side of the device for at least 5 seconds. 

2. Place the HomeFi LTE Router near a window where it will receive ample cellular signal. You can determine how strong of an LTE signal your HomeFi LTE Router is receiving by looking at the signal strength indicator on its front side. If you are unsure how to interpret these lights or can visually see that they are not illuminated, then go ahead and watch our video on LTE signal strength 

3. Make sure that you move your mobile device further away from your HomeFi LTE Router than where you initially were stationed with it.

If you're still not receiving a strong signal, after trying the steps above, please reach out to a HomeFi agent as we can quickly and effectively troubleshoot your device.