The service fee is a small monthly charge for HomeFi's aid in powering your Internet device and keeping it active month by month. The service fee is on top of the general plan cost, which covers the selected data amount of your plan. Hesitant? We hav
Don't worry HomeFi's got you! If the device is confirmed defective within the 7-day refund window, we will provide a replacement device for FREE. Outside of the 7-day window, we will still provide a replacement device at a discounted rate. As our val
At this moment, we are only able to charge users via autopay. There is no option to turn off autopay. Autopay will auto-charge your card on file every 30 days from your initial purchase date to keep your HomeFi subscription active. Want to keep your
Yes, you can definitely pause your plan! Aside from having no contract and easy subscription or cancellation, HomeFi is flexible if you need a break. If you want to temporarily suspend the service but keep the device and your account active, a parkin
HomeFi offers simple month-to-month billing for our plans. Every 30 days, your card on file will be charged from your initial purchase date of a HomeFi plan. Each monthly payment covers your next 30 days of service to continue to have reliable high-s
Our 7-day data plan money back guarantee:. HomeFi offers refunds on your data plan purchase within the first 7 calendar days of your router being delivered to your shipping address. Routers are not subject to the refund policy as they are not charged
Effective February 25th:Wireless Portable Router:. *Please Note: ongoing sign-up offers and promotions may change the price of the one-time activation, or may exclude the fee altogether. Based on your HomeFi subscription, the device recovery fee for
In the event of a payment failure for the card on file at the start of a new billing cycle, your service will be temporarily suspended and deactivated until the outstanding payment is received. If your service has been suspended and you wish to make
You are not able to pay a bill early to reset your data allotment, however, you can upgrade your plan mid-cycle in order to add data, just by paying the difference between the two plans. For example, if you are on the 200GB plan but would like to upg
Our device protection program is a 12-month protection to your HomeFi device for just $2.99 per month. It ensures you will receive a replacement device at no cost if you experience any hardware or software issues. The Device Protection Program Covers
The rental/lease fee refers to the monthly charge for the usage of the rented/leased device(s) as outlined in our terms of service. This fee is in addition to your chosen monthly data plan and may include applicable taxes. The quoted rental/lease rat
Unfortunately due to security we are not able to update your payment method on our end. But good news! You can change your payment method your customer portal:- Log into Dash.HomeFi.info.- From homepage, select "Billing & Cards". - In the middle of
