How Do I Get In Touch With A HomeFi Agent?
To get support from a HomeFi Agent, please visit the chat below. Our business hours are 9am-9pm EST Monday through Sunday.
To get support from a HomeFi Agent, please visit the chat below. Our business hours are 9am-9pm EST Monday through Sunday.
We’ve partnered with proprietary technology partners to license their ESIM solutions to bring customers a device that provides the best coverage nationwide. We’ve combined that with our affordable data plans across the top networks to ensure our user
If your device looks like this, follow the instructions below :. How to activate your HomeFi Hotspot and LTE Router:Watch our video instructions here :. Open your package and charge the device- Inside the box, a USB-C charging cable is included- Plug
Steps to make sure your device can properly connect to the strongest signal :. Watch our video instructions here :. Make sure the device is charged. If battery life is low, the device may not perform well. Use the USB-C cable that comes with the devi
Your device has an LED light on it. This article will allow you to understand the LED lights and the meaning behind each light variation. POWER ON. LED bar will light up when device is powered on. POWER OFF. LED bar will turn off when device is off.
Plug the supplied USB-C cable into the device and connect to a power source. Fully charging the device may take 30 minutes to 1 hour depending on the battery life. Once the LED bar is fully white and the white light is static, the charging has been c
No. Skyroam is simply the manufacturer of the device, but HomeFi provides your wireless service and will handle all your technical and coverage support. Please do not reach out to Skyroam directly as they will not be able to provide assistance.